Terms of service

Effective Date: May 2, 2025
Last Updated: July 8, 2025

Welcome to Charachic.com. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and related services.

By accessing or using Charachic.com, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or Services.

1. Use of Our Website

You agree to use Charachic.com only for lawful purposes and in accordance with these Terms.

You must not:

  • Violate any applicable local, state, federal, or international law or regulation.

  • Interfere with or attempt to compromise the security, functionality, or proper operation of our website.

  • Attempt to gain unauthorized access to our systems, accounts, servers, or data.

  • Use our website to engage in fraudulent, abusive, harmful, or unlawful activity.

  • Copy, reproduce, distribute, modify, or use our website content without appropriate authorization.

  • Use automated tools or systems in a manner that could disrupt or negatively affect our website or Services.

We reserve the right to restrict or terminate access to our Services if we reasonably believe that a user has violated these Terms or applicable laws.

2. Account Responsibilities

If you create an account with Charachic, you are responsible for providing accurate and up-to-date information.

You are also responsible for:

  • Maintaining the confidentiality of your account credentials.

  • Keeping your password secure.

  • Updating your account information when necessary.

  • All activity that occurs through your account.

Please notify us promptly if you believe that your account has been accessed or used without your authorization.

3. Product Information, Pricing & Availability

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate and current.

However, errors may occasionally occur.

We reserve the right, at any time and without prior notice, to:

  • Correct errors or inaccuracies.

  • Update product descriptions or information.

  • Change prices.

  • Modify or discontinue products.

  • Change product availability.

  • Limit quantities available for purchase.

Product images may also appear slightly different depending on your device, screen settings, lighting, or other factors.

4. Orders & Payments

When you place an order through Charachic.com, you agree to provide accurate and complete billing, shipping, and payment information.

All payments must be made using a valid payment method accepted by our website.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in situations involving:

  • Suspected fraudulent or unauthorized activity.

  • Incorrect pricing or product information.

  • Product availability issues.

  • Incorrect or incomplete customer information.

  • Unusual or suspicious purchasing activity.

  • Other circumstances that may require us to protect our customers or business.

If we cancel an order after payment has been received, any applicable refund will be processed according to our Return & Refund Policy.

5. Intellectual Property

All content available on Charachic.com, including but not limited to:

  • Logos and brand names

  • Product images

  • Photographs

  • Graphics

  • Designs

  • Text and written content

  • Website layouts

  • Product descriptions

  • Other original materials

is owned by Charachic or used with appropriate rights or permission and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, sell, or commercially use our content without our prior written permission, except where permitted by applicable law.

6. Limitation of Liability

To the extent permitted by applicable law, Charachic and its affiliates, service providers, and business partners will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Your use or inability to use our website or Services.

  • Temporary website interruptions or technical issues.

  • Reliance on information provided through our website.

  • Third-party services or websites.

  • Delays or issues caused by shipping carriers or other third parties.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

7. Third-Party Links & Services

Our website may contain links to third-party websites, services, or platforms.

These third-party websites are not owned or controlled by Charachic.

We are not responsible for the content, availability, privacy practices, security, policies, or practices of third-party websites or services.

Your use of third-party websites is subject to their respective terms and policies. We recommend reviewing those policies before providing personal information or using their services.

8. Suspension & Termination

We reserve the right to suspend or terminate your access to our website or Services, without prior notice where permitted by law, if we reasonably believe that you:

  • Have violated these Terms.

  • Have engaged in fraudulent, abusive, or unlawful activity.

  • Have attempted to compromise the security or operation of our website.

  • Have misused our Services.

  • Have violated applicable laws or regulations.

Termination or suspension does not affect any rights or obligations that arose before the termination.

9. Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect changes to our business, Services, website, or applicable legal requirements.

When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised accordingly.

Your continued use of Charachic.com after updated Terms are posted constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

10. Related Policies

Your use of Charachic.com may also be subject to our other applicable policies, including:

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Legal Notice

We recommend reviewing these policies before placing an order or using our Services.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

Charachic.com
Email: info@charachic.com
Chat Support: Chatty AI Assistant, available 24/7 through our website.

We're happy to assist with questions regarding our Terms, Services, or policies.