Contact information
📞 Contact Us – CharaChic
We’re here to make your shopping experience smooth and enjoyable! Whether you need support with an order or want style recommendations — we’re always ready to help.
✉️ Customer Support Email
Got questions or concerns? Reach out to us at:
📧 support@charachic.com
Our team typically responds within 24 hours on business days.
💬 Live Chat Support – Chatty
Meet Chatty, our AI-powered assistant available 24/7 on our website!
Use Chatty to:
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Get instant answers to FAQs
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Track your orders
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Ask about products and stock
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Receive personalized shopping help
Just click the Chatty icon on any page to start chatting.
🕘 Business Hours
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Customer Support Team:
🕘 Monday – Friday: 9 AM – 6 PM (EST)
🛌 Weekends: Email support only -
Chatty (AI Assistant): Available 24/7