Privacy policy
Last Updated: July 8, 2025
At Charachic.com, we operate this store and website, including all related information, content, features, tools, products, and services, to provide you, our customers, with a curated shopping experience (collectively, the “Services”).
Charachic.com is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase or other transaction through our Services, or when you otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read and understood how we collect, use, and disclose your information as described in this Privacy Policy.
1. Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another individual.
Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to an individual.
Depending on how you interact with our Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
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Contact Information: Your name, address, billing address, shipping address, phone number, and email address.
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Financial Information: Credit card and debit card information, financial account information, payment details, transaction details, payment confirmations, and other payment-related information.
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Account Information: Your username, password, security questions, preferences, and settings.
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Transaction Information: Products you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
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Communications: Information you provide when communicating with us, including customer service inquiries and other correspondence.
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Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
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Usage Information: Information about how and when you interact with or navigate our Services.
2. Sources of Personal Information
We may collect personal information from the following sources:
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Directly From You: When you create an account, use our Services, make a purchase, communicate with us, or otherwise provide us with your personal information.
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Automatically Through Our Services: Information collected from your device when you use our Services or visit our website, including through cookies and similar technologies.
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From Service Providers: When we engage service providers to provide technology, services, or other business functions and they collect or process personal information on our behalf.
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From Partners and Other Third Parties: Personal information we may receive from business partners or other third parties.
3. How We Use Your Personal Information
Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:
Provide, Personalize, and Improve Our Services
We use your personal information to provide and improve our Services, including to:
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Process payments and fulfill orders.
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Remember your preferences and products you are interested in.
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Send notifications related to your account and orders.
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Process purchases, returns, exchanges, and other transactions.
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Create, maintain, and manage customer accounts.
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Arrange shipping and facilitate returns and exchanges.
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Enable you to post product reviews.
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Provide a personalized shopping experience, including recommending products related to your purchases.
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Better understand and improve our Services.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, or postal mail.
We may also use your information to show you advertisements for products or services on our Services or on other websites. This may include advertising based on products you have previously purchased, added to your cart, or other activities on our Services.
Security and Fraud Prevention
We may use your personal information to:
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Authenticate and secure your account.
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Provide a secure payment and shopping experience.
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Detect, investigate, and prevent fraudulent, illegal, unsafe, or malicious activity.
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Protect our Services, users, and the public.
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Maintain the security and integrity of our Services.
If you create an account with us, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other account information with anyone.
Communicating With You
We may use your personal information to provide customer support, respond to your inquiries, provide effective Services, and maintain our business relationship with you.
Legal and Compliance Purposes
We may use your personal information to comply with applicable laws and regulations or respond to valid legal processes, including requests from law enforcement or government authorities.
We may also use personal information to investigate or participate in civil discovery, potential or actual litigation, other legal proceedings, or to enforce and investigate potential violations of our terms, policies, or applicable laws.
4. How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law.
We may disclose personal information:
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To Shopify, Service Providers, and Vendors: Including providers that assist with IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, and other business services.
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To Business and Marketing Partners: To provide marketing services and advertise products or services to you. For example, Shopify may support personalized advertising through third-party services based on your online activity across different merchants and websites.
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At Your Direction or With Your Consent: When you request or authorize us to disclose certain information, such as when arranging delivery of products or using social media widgets or login integrations.
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Within Our Corporate Group: With our affiliates or other entities within our corporate group.
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For Business or Legal Reasons: In connection with a merger, acquisition, bankruptcy, sale of assets, or other business transaction, or when necessary to comply with legal obligations, enforce our terms and policies, or protect the Services, our rights, our users, or others.
Our business and marketing partners may use your information in accordance with their own privacy policies.
Depending on where you live, you may have the right to opt out of certain forms of sharing or targeted advertising.
You can exercise applicable opt-out rights through our Data Sharing Opt-Out page.
5. Relationship With Shopify
Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of our Services in order to provide and improve those Services.
Information you submit through our Services may be transmitted to and shared with Shopify and other third parties, including parties located in countries other than your country of residence, as necessary to provide and improve our Services.
We may also use certain Shopify enhanced features designed to help protect, grow, and improve our business. These features may incorporate information obtained from your interactions with our store, other merchants, and Shopify.
Where Shopify is responsible for processing personal information for these enhanced features, Shopify is responsible for responding to applicable requests concerning your rights over that information.
For more information about how Shopify handles personal information and the rights you may have, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
6. Third-Party Websites and Links
Our Services may contain links to websites or online platforms operated by third parties.
If you follow a link to a website that is not affiliated with or controlled by us, we recommend reviewing that website's privacy policy, security policy, and terms and conditions.
We are not responsible for the privacy, security, accuracy, completeness, or reliability of information provided by third-party websites or platforms.
Information you provide on public or semi-public platforms, including third-party social networking platforms, may be visible to other users and may be used by us or third parties without limitation as to its use.
The inclusion of third-party links on our Services does not necessarily constitute an endorsement of the content, services, or owners of those platforms.
7. Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their applicable jurisdiction.
If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the contact information provided below and request that the information be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age, as those terms are defined under applicable law.
8. Security and Retention of Your Information
We take reasonable measures to help protect your personal information.
However, no security system is completely secure or impenetrable, and we cannot guarantee absolute security.
Information transmitted to us may not always be completely secure while in transit. For this reason, we recommend that you avoid using unsecured channels to communicate sensitive or confidential information.
The length of time we retain your personal information depends on several factors, including whether we need the information to:
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Maintain your account.
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Provide our Services.
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Comply with legal obligations.
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Resolve disputes.
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Enforce applicable agreements, terms, or policies.
9. Your Privacy Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include:
Right to Access / Know
You may have the right to request access to the personal information we maintain about you.
Right to Delete
You may have the right to request that we delete personal information we maintain about you.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
In certain circumstances, you may have the right to receive a copy of the personal information we hold about you and request that it be transferred to another party.
Right to Opt Out of Sale or Sharing for Targeted Advertising
Depending on where you reside, you may have the right to opt out of certain activities involving the sale or sharing of personal information or the processing of personal information for targeted advertising, as defined by applicable privacy laws.
You can exercise applicable opt-out rights through our Data Sharing Opt-Out page.
If you visit our website with the Global Privacy Control (GPC) signal enabled, we may treat that signal as a request to opt out for the applicable device and browser, depending on where you reside.
If we can associate the device sending the signal with a Shopify account, the opt-out request may also be applied to that account.
Managing Communication Preferences
We may send promotional emails and other marketing communications. You may opt out of promotional communications at any time by using the unsubscribe option included in our emails.
Even if you opt out of promotional communications, we may still send you non-promotional communications, such as messages regarding your account, orders, purchases, or transactions.
10. Exercising Your Privacy Rights
You may exercise applicable privacy rights through the methods provided on our Services or by contacting us using the information provided below.
To protect your personal information, we may need to verify your identity before processing certain requests, as permitted or required by applicable law.
Where permitted, you may designate an authorized agent to submit a request on your behalf. We may require proof that you have authorized the agent to act on your behalf and may also require you to verify your identity directly with us.
We will respond to valid requests within the timeframe required by applicable law.
We will not discriminate against you for exercising your applicable privacy rights.
11. Complaints
If you have concerns or complaints about how we collect, use, or process your personal information, please contact us using the information provided below.
Depending on where you live, you may also have the right to appeal our decision or submit a complaint to your local data protection authority.
12. International Data Transfers
Your personal information may be transferred, stored, or processed outside the country in which you live.
If we transfer personal information outside the European Economic Area (EEA) or the United Kingdom (UK), we will rely on recognized legal transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent mechanisms issued by the relevant UK authority, where applicable, unless the destination country has been recognized as providing an adequate level of data protection.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, legal requirements, or other operational reasons.
When we make changes, we will post the updated Privacy Policy on this website and revise the “Last Updated” date.
Where required by applicable law, we will provide additional notice regarding material changes.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:
Charachic.com
Email: info@charachic.com
Address: 2111 Geer Rd, Turlock, CA 95382, USA
We are happy to assist you with privacy-related questions and requests.